Questions and Answers
A collection of frequently asked questions
What is Symptom Sort?
Symptom Sort is a vernacular AI symptom‑triage platform that lets you describe what you feel—in your own language—and instantly connects you to the right level of medical care.
How does the 3‑step assessment work?
First, you tell us your main symptom in the language you’re comfortable with. Next, our AI asks a few follow‑up questions to narrow down possibilities. Finally, you receive a clear recommendation—whether to see a doctor, use a pharmacy service, or manage at home.
Which languages are supported?
We currently support 12 regional Indian languages, including Hindi, Marathi, Tamil, Telugu, Bengali, Gujarati, Kannada, Malayalam, Punjabi, Odia, Assamese and English.
How much does a consultation cost?
Each AI‑guided consultation is priced at just ₹199, making professional advice affordable for everyone.
Is my data private?
Yes. All information you share is encrypted and stored securely. We never share your personal health data with third parties without your explicit consent.
Can I use Symptom Sort on any device?
Absolutely. Our web app works on smartphones, tablets and computers, so you can get help whether you’re at home or on the move.
What if I need urgent care?
If the AI detects a red‑flag symptom, it immediately advises you to seek emergency medical attention and provides the nearest emergency contact numbers for your location.
Why Choose Us?
Personalized symptom guidance, powered by AI, and a commitment to your wellbeing.
Your health, your language
Speak in Hindi, Marathi, Tamil or any of the 12 supported languages. Our AI understands local expressions, so you never have to translate your pain.
Timely medical guidance
Get a clear care recommendation within minutes, reducing the anxiety of waiting and helping you act quickly.
Care without borders
Whether you’re in Pune, Delhi or a remote village, the same AI service is available wherever you have internet access.
Personalized assessment
Our three‑step process adapts to each symptom, giving you advice that’s specific to your situation, not a generic script.
Cost‑effective solution
At just ₹199 per consultation, you get medically guided advice without the high price of a private doctor visit.
Proven outcomes
90% of our users reach the right level of care, and 80% say their anxiety drops after using Symptom Sort.
Key Numbers
How It Works – 3 Simple Steps
Describe Your Symptom
Type or speak your main concern in the language you’re most comfortable with.
AI Asks Follow‑Ups
The system asks a few targeted questions to narrow down possibilities, all in your chosen language.
Get a Care Recommendation
Receive a clear next step—whether it’s a virtual doctor visit, a pharmacy suggestion, or home care instructions.
Pricing
Transparent, affordable, no hidden fees.
Standard Consultation
₹199
- AI‑guided 3‑step assessment
- Support in 12 Indian languages
- Personalized care recommendation
- Secure data handling
What Our Users Say
“I could explain my stomach pain in Marathi, and within minutes I knew whether I needed a doctor or could rest at home. It saved me a lot of worry.”
“The AI understood my Hindi description of a rash and gave me a clear pharmacy recommendation. Simple, fast, and in my language.”